One Ford App

Design System | Branding

Company:

VML, one of the biggest marketing companys

Client:

Ford Motor Company

My Role:

UX Design Intern

problem

The separate applications of sub-brands, has led to customer confusion and created challenges for cohesive branding.

Strategy

Unify all sub-brands under a single platform: One Ford App. This approach aims to streamline customer interactions, create brand consistency, and simplify the purchasing and service journey.


My Contribution

During my internship, I contributed to developing and refining components for the design system, ensuring consistency and usability across the user experience. Take the buttons, for example.

I also developed and refined other components, and wrote guidelines for them.


Branding

While unifying the experience is essential, it’s equally important to allow customers to distinguish between the sub-brands. I achieved this by incorporating unique visual elements, aligned with each sub-brand's style, for the backgrounds and buttons.


Optimization

In addition to developing the design system, I optimized the UI of the end-to-end customer journey, from booking a test drive to purchasing a car, enhancing the overall user experience.


What I learned

A quality design system should adapt seamlessly to various situations. It's crucial to consider all possible scenarios during development, including often overlooked elements like error messages and empty pages. Designers need a thorough understanding of every function and workflow, along with the ability to handle both complex systems and fine details.

Thanks for checking out my portfolio
Hope you enjoyed scrolling :)

Let's Connect!

Email: sagewang77@gmail.com

Thanks for checking out my portfolio
Hope you enjoyed scrolling :)

Let's Connect!

Email: sagewang77@gmail.com

Thanks for checking out my portfolio
Hope you enjoyed scrolling :)

Let's Connect!

Email: sagewang77@gmail.com